Last Updated: June 13, 2025
At Lovsiner, we exclusively offer paid digital products, including professionally crafted templates, plugins, ebooks, scripts, premium stock images, and videos that are thoroughly reviewed to be copyright-safe. We do not engage in affiliate marketing, and the website is monetized solely through Google AdSense. Our mission is to ensure high-quality digital assets that are legally clean and immediately usable by our customers.
❌ No Returns, No Physical Shipments:
Because digital products are intangible and irrevocable once delivered, we do not accept any returns or exchanges. This policy prevents misuse and ensures a fair digital product distribution system.
✅ When You Can Request a Refund:
Refunds will only be considered under the following circumstances:
- Duplicate Purchase: If you were mistakenly charged more than once for the same product.
- Corrupt or Inaccessible File: If the downloaded file is not opening or contains significant technical issues and we cannot resolve it within 3 business days.
- No Access Received: If you successfully paid but did not receive the download or access link within 24 hours and we failed to resolve the issue within 72 hours.
📝 Refund Procedure:
- Submit your request via our Contact Us form.
- Include: order number, payment method, screenshot (if needed), and description of the issue.
- Refund decisions are made within 5–7 business days.
- If approved, refunds will be processed via the original payment method.
We strictly do not issue refunds for change of mind, product misinterpretation, or compatibility issues unless explicitly stated in the product description.